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bmitctoday at 1:24 AM0 repliesview on HN

(1) will continue to happen because of human behavior and the oligarchy. The oligarchy would love to forget that the time you could call a customer support representative that was native in your language, lived in your country, and actually knew things, more than the computer told them, actually existed. Human behavior forgets it because the Internet and software has added so much "convenience" to life and there's all these new shiny things everywhere.

Way back, finding music wasn't a problem. You went to the store. You talked to people. You didn't need to wait for weeks to get basic doctor's appointments. You could get customer support via an easy phone call. You could drive around and find things just fine.

The U.S. government and people have been more than happy to dehumanize people and themselves by handing over their lifestyles to corporations.

> very fast Innovation and disruption

I don't think people are innovating. They're certainly disrupting in destructive ways. But other than things like improvements in health care and safety in cars, how have things actually and concretely gotten better through all this so-called innovation that happens?