What is the use of Account manager if a billion dollar company got screwedup for straight 5 + hours?
Without an account manager, you submit a ticket and no one looks at it for a few days.
With an account manager, you call this person up immediately, and they hound the devs in person or call up the devs personally.
alt Hacker News
Without an account manager, you submit a ticket and no one looks at it for a few days.
With an account manager, you call this person up immediately, and they hound the devs in person or call up the devs personally.