Except that comforting C-suite narrative does not reflect reality. 2026 agents both increase productivity by knocking clearly specified but error-prone and tedious tasks out of the park whilst simultaneously vexing and annoying their users with hallucinations and downright lies on tasks with intrinsic ambiguity. This is made worse by the token providers with their constant tweaks to their deployments to cut costs w/o losing accuracy which flat doesn't work out well for the end user.