alt Hacker News> It doesn't really matter.
It does matter, that's why those people quit because it's such a shitshow, progress happens at a glacial pace, more and more defects and slowdowns keep being created even if they have a big QA department/teams and the users are probably trapped because the software is the only thing in town, the bosses are the ones that makes the purchase decisions, or the it comes attached to big and/or expensive machines and they can't just buy another one for another X years.
yes, of course. I meant "it doesn't really matter" in the sense that businesses have been dealing with this since the beginning of software. Strong ownership and passion was one of the selling points of OSS, but that style of ownership was always very very rare in corporate. It just doesn't really fit with how businesses operate. The "passion" is ARR, not engineering principals. Most software is built, sold, and bought by people who don't use it directly.