alt Hacker NewsAgreed that there's some measure of chaotic/creative work that won't fall into this type of category.
But much or most regular enterprise work is very much able to be done by having and regularly updating an SOP and then executing the task according to that SOP.
We suck at it. AI will be far better at it. And we'll sit above it and decide how to tweak the SOP based on taste/preference/expertise, whatever.
But the day-to-day work of handling insurance claims, doing procurement, doing analysis, creating reports, processing inputs according to some standard and producing some output according to another standard...that will largely be done by AI.
This is what makes the new /workflows feature coming to Claude Code so exciting (and frightening) to businesses. Along with Skills and Cowork and such, plus their analogs from other providers, Workflows are literally the making of opaque, alchemy-like work that Chris and Raj and Sarah do...into transparent, optimizable algorithms.
It's super hard to automate this stuff because it's super hard to articulate it. That's kind of the meta-super-power in all of this: the fact that AI is making the opaque and complex into transparent and inspectable.
I recognize all these words, I can sense, perceive, parse and reason about all of these words. Yet I cannot derive a sensible meaning from them. The pragmatics is of a flailing fish singing Waltzing Matilda to a teleporting cucumber.
There's nothing transparent or inspectable about a sparse fog of floating point numbers. Rendered as a picture it's the color of a television, tuned to a dead channel. As a sound: ksssshhhhhhhhh. If you see anything in it that you believe is a real discrete phenomenon then I have a face on Mars to sell you.
You know what is an inspectable algorithm? An algorithm. The old-fashioned kind that were intensional and not gigantic quasi-extensional stews connected to nervous cats in boxes. I'm so tired of this madness. So entirely bloody exhausted. Out of all the manias I've lived through in this trade the current one is by far the most absurd, wasteful and destructive.