alt Hacker NewsWhat is your plan to prevent spam from bad actors?
How do you ban bad actors so they can't spam again?
Does a user have to initiate contact in order to have messages sent to them?
What is your plan to prevent spam from bad actors?
How do you ban bad actors so they can't spam again?
Does a user have to initiate contact in order to have messages sent to them?
1. Since we're not fully self-serve right now, we can choose to only partner with businesses with use cases that are opt-in and non-spam. 2. If we find that one of our customers is using this for spam, we'll reach out to them asap and determine next steps 3. Not necessarily. We support both inbound (user texts the phone line first) and opt-in outbound (we text the user first) use cases