I'm really not sure what Dropbox could even do other than have gone full swing towards a serious pivot or a new expansion into a new domain, but if they were going to do that they should have done that some years ago, if their current CEO stepping down alarms some of their existing customers, it might not end well.
Dropbox is one of those companies that did something right, and its kind of sad seeing them in this weird limbo state. I hope they don't wind up crashing down hard before they can finally figure something new out. I think their time to shift from being a "single service / product" style company is long overdue. They don't need to shutdown anything they currently have, but it would be in their best interest to either acquire a smaller complimentary but profitable company, or start building products that compliment their current offering. I really do wonder why they had not done so sooner.
Problem is most consumers and businesses would rather pay for 1 product that does 7 things ok than 7 products that do 1 thing great each. The former is cheaper and often is easier to cross-integrate - I'd rather just use AWS or GCP storage options than ever touch drop box
> acquire a smaller complimentary but profitable company, or start building products that compliment their current offering
I think they've been doing that, but it's tough to do it successfully. Often the best thing is to return money to the shareholders so they can look for higher returns elsewhere. I think the fact that they're still in business is kind of a miracle considering the competition.