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FireBeyondtoday at 9:16 PM0 repliesview on HN

Hertz tried something similar when I was a new immigrant (it was weird and seemed hyper-scammy anyway). Pre-paid for a rental to the airport, show up to get the vehicle. "System says we need to do a secondary ID verification, enter your SSN into the pinpad in front of you"... "System says there's an issue validating your SSN against your DOB" (no shit, because I'm an immigrant whose SSN wasn't issued til I was 28 years old).

Fine, already pulling up a map to Enterprise, "just give me a refund".

"Sorry sir, prepaid rentals are non-refundable".

So you take my money, refuse to give me a car, and want to keep my money? No. Let's talk about chargebacks.