alt Hacker NewsDoes it matter though.
So if I have a problem with my telecom provider and I want to get it solved asap, I'd the AI can do this just as effectively as a human operator isnt that OK?
Does it matter though.
So if I have a problem with my telecom provider and I want to get it solved asap, I'd the AI can do this just as effectively as a human operator isnt that OK?
That's a pretty big "I'd". In my experience the answer is no, the AI is not as effective as a human operator (as long as the human operator is paid enough to care)