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pants2yesterday at 8:31 PM13 repliesview on HN

The biggest problem are apps that do both. For example, I want Uber to notify me when my driver has arrived, but I don't want it to notify me when they have a special 10% discount on my next 5 rides. It's not straightforward to block one but not the other.


Replies

lanerobertlaneyesterday at 8:57 PM

If I order an Uber, I already know it is coming. I was the person who ordered it.

This is how taxis worked for decades before smartphones existed. You phoned for a taxi, then remained vaguely aware that it would arrive shortly.

The question is whether a single “it has arrived” notification is worth the surrounding noise: “driver accepted”, “driver is nearby”, “rate your driver”, “here’s 10% off your next ride”, and so on.

In most cases, it is not. The useful information is either already obvious (you can see the car outside) or you have re-opened the app to check where they are.

Operational and marketing notifications should never share the same permission. Until that is enforced at the OS level, I will treat them all as unnecessary spam.

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pclyesterday at 9:14 PM

For me, it's quite straightforward. If an app makes an unsolicited spammy push, it's notifications-off. No exceptions.

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nurumaikyesterday at 10:08 PM

Apple should add "promotional notifications" section to iOS, then ban everyone who don't put their marketing bs into that category

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unglaublichyesterday at 9:02 PM

No one willingly says "yes" to advertisements, but people will say "yes" to important-updates(-and-advertisements).

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apothegmyesterday at 11:48 PM

This. So much this.

ASalazarMXyesterday at 9:03 PM

Some banks also do this, and offer no way to segregate marketing from utilitarian push notifications. This is borderline abuse of trust IMO.

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showmypostyesterday at 8:43 PM

Most people aren’t aware but there are laws that require granular notification consent. For example the GDPR has it. I’m currently fighting with a major bank and educating them about my rights. I want to receive security related notifications but not get spammed by “get a loan up to 50k without lifting a finger” type of bulls*. Send send this almost every week..

liotieryesterday at 8:36 PM

The user legitimately considers the application as hostile - hence sandboxing... Notification spam filtering is now the obvious need at the sandbox's edge, with the whole customizable arsenal we have come to expect for our inbound mail. Of course, Google will not cooperate with anything likely to reduce sacro-sanct engagement !

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dijksterhuisyesterday at 8:58 PM

periodically open the app every few minutes or so. once the driver is 5 minutes away -- go outside and wait.

it's a tradeoff. eliminating notification spam means behaving more synchronously when booking a taxi. i don't mind waiting outside for five minutes. especially if i'm not getting a random ping when i'm definitely not booking a taxi :shrugs:

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losvediryesterday at 9:05 PM

Tell me use iOS without telling me you do. Android has separate notification channel toggles, so I've turned off the marketing ones. I was shocked and aghast when I spent a year trying to use an iPhone that it didn't do this. Part of the reason I went back to my trusty Pixels.

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vereloyesterday at 10:14 PM

Yep exactly this. The app developers are the problem, but Apple and Google are not helping here.

ornornoryesterday at 8:41 PM

I don’t know about uber specifically but most of the apps I use have a separate toggle for things like marketing. Maybe it’s an EU thing?

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Analemma_yesterday at 8:37 PM

And the worst part is that Apple could fix this in a heartbeat. Uber is straightforwardly in violation of App Store policies about "no advertising in push notifications", but a) they're too big to fail and b) Apple advertises via push notifications all the fucking time, so they have no leg to stand on here.

It's infuriating that the one thing the App Store monopoly could be useful for isn't even actually used in practice (if you're big enough, ofc, you and me get to eat shit if we try to evade App Store policy).

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