They have no reason to care in globalized cultures that are morally bankrupt and have no sense of citizenry to feel any amount of allegiance to. Business leaders were never perfect, but things are at least different when you have a sense that when you treat your employees and customers unfairly that you are treating your extended friends and family unfairly. The atomization of everything means that sense that your business is a part of your own community is pretty much gone. In a society with a decreasingly coherent morality, nothing matters more than cash flow, and there are many ways to make cash flow besides making a good product at a fair price. In an immoral society, leadership benefits from attributed success but suffers not from its failures. Society has given up on accountability beyond a certain scale. The petite bourgeoisie might be punished for misleading the public or screwing its employees, but beyond that it seems we let leaders get away with quite a bit.

And why wouldn't they want to eliminate employees? That's their wet dream! Many business leaders don't see employees as their asset. To them, employees are a necessary evil. If anything, the employer-employee relationship is inherently adversarial. The idea that C-level execs could one day simply talk to an AI and, boom, there's a business with cash flow and no employees, is too attractive for them to pass up, even if the chance is high it doesn't work out. At a personal level, these people have already made their money and are merely there to make more of it. What happens when AI doesn't work out for them and they still need employees? Either they get a pay raise anyway or they get let go and keep their mansions. If they erroneously let a bunch of employees go, then great, they can replace those roles with cheaper workers overseas working remotely. If AI itself can't take the blame for domestic workers losing their jobs, then they can point the finger at Anthropic and OpenAI. Modern workplace hierarchy depends highly on the diffusion of blame, and AI fits into that paradigm by introducing an entirely new dimension to that blame diffusion.

I think there's something else psychological going on. What you describe is a rational approach based off of bad values. But I think I'm also seeing something weirdly irrational.

It's like an (emotional) depression or something. Scarcity thinking, the inability to think expansively. People are so sure that everything around them is shrinking that they feel an instinct to hunker down, shrink, and cut as well. Like it doesn't occur to them that they don't have to feel that way. The execs I work with, none of them strike me as spreadsheet-driven greedy people. They seem more freaked out than that.

Jack Welch Disciples

i think it's more about cutting costs. Usually, cutting costs when there is opportunity to do so is a lot easier than growing revenue.

  I've never seen a company punished for doing the right thing, caring for humans and providing a good work environment.