Well no, the idea is a tradeoff between interfaces and telemetry.
OK, the agents don't click in the same way as humans. You learn that, what about mouse hovering telemetry, time spent, etc. And one of the most extreme is to force biometrics - a lot of telemetry, breaks the interface a lot - but hey, you have assurance.
And none of these tradeoffs require understanding the deep processes of the human mind. Just, map is not the territory, how you do game the map harder and harder and how do the mapmakers respond to that?
did you look at the paper? they specifically look at mini tasks with cognitive processes (Eg what dictates the strategy of how people solve tasks)