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Eremtoday at 4:28 AM0 repliesview on HN

After a couple years I realized the key part of “As an X I want Y so that Z” is the “so that Z”.

When managing teams these days, the only part I keep is the “so that Z” — what beneficial change in the world does this ticket make?

If the ticket name is just “fix this bug” then I’m not certain the engineer knows why it’s important, and knowing the importance of your work is itself important.