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nealstoday at 7:52 AM1 replyview on HN

I've had about 4 generations of surface devices. Never again. The frustration of that SP4 where every bodies screen would jitter and they would just stoiclly send me a replacement with the same problem. Until warranty expired.

Or every model after that just slowed down to a crawl after a year. Or the keyboard connection not working reliably.

No thank you very much.


Replies

readthenotes1today at 8:50 AM

I have only had three and they have been very good. Still using one as my daily driver.

First one had a battery bulge and got a free replacement to the current version. I think that went from 2016 to 2017. That one actually lost a battery bank and I got another upgrade to the 2018 version. The keyboard died on that one for some reason and they just replaced it for free.

I could understand if platform decay has occurred since 2018 though. But for a while, it was excellent.