The simple answer is due to popular demand. I remember when people were doom-posting about how chat GPT was making google obsolete before Google introduced AI summaries, and no one has been saying that after Google introduced it.
There's an entirely valid concern about losing traffic to a competitor, but that doesn't make it logical to drop the old product some people still clearly prefer.
Like many companies, they seem strangely determined to force AI on customers, even if it costs them money.
There's an entirely valid concern about losing traffic to a competitor, but that doesn't make it logical to drop the old product some people still clearly prefer.
Like many companies, they seem strangely determined to force AI on customers, even if it costs them money.