alt Hacker NewsThis outcome is massively detrimental to humanity at large. By eliminating the human factor from support, you make it impossible to get support in edge cases that fall outside of the pre-planned bureacratic process. Everyone already hates that Google can arbitrarily ban anybody they please with no way to get in contact with a human, and you want to extend that to banks in control of people's life savings?
Replies
repeekad • last Tuesday at 2:37 PM
> Everyone already hates that Google can arbitrarily ban people
Yet they’re still the predominate search engine, sadly the concerns of the few don’t interest monopolistic profit seekers without forced regulations, think how airlines are legally required to give refunds for delayed flights, there’s a reason it required legislation
I don't think anyone is saying that. You will just need to be authenticated before giving any commands to the bank. Maybe some type of TOTP that you can use over the phone or in person.