alt Hacker NewsIt's a good idea to bet on this. There's a lot of business and domain knowledge trapped in random places and mostly aggregated in employees heads. Not very accessible to AI agents currently.
That said, this is the ultimate moat. Once everything about how to operate a business lives in your product, the business must rely heavily on it. I personally would only use something like this if I knew it was open source and that data could live on my own servers. If agents and my own team are consulting Hyper for things and you go out of business or move upmarket or something, it's pretty much back to the stone age for us.
Very useful idea though with a lot of potential, especially for companies like OpenAI and Anthropic looking for a moat!
Appreciate the vote of confidence! And definitely hear the concerns re: data control. We're of the opinion that it's much easier to have a trusted vendor securely handle the system, keep it up-to-date, fix issues with some SLA, etc. and prioritize that part of the user experience. Your data is always yours to export, port, delete, whenever you want it. And should something catastrophic happen, we'd make sure that we give you enough resources/guidance to make sure you don't lose any of your hard-built intelligence.