The UX anti-pattern of theirs which really grinds my gears is the "Continue reading in the app -- it's better." modal which appears when reading articles on the web. There does not seem to be a way to permanently opt out of it. I'm sure I could use GreaseMonkey or whatever to dismiss it for me but I mostly read articles on my phone, which makes any of that harder. The larger point, though, is that I shouldn't have to! I'm already paying for your service, please let me use it the way I want to.
You probably know but firefox on mobile let's you use extensions, for which i have ublock origin installed and regularly use it to block modals and things that my filter lists (every single one activated) don't cover already.
Despite having a NYT audio subscription, I continue to listen to the ads in a third party podcast app just so I don't have to use their god damn app.
I emailed them about this and they said they would consider removing it. But need more people to complain. If you are a paying subscriber please let them know! There is power in your voice.
Especially because in most ways it actually isn't better in the app. Even on an iPhone 17 it is usually quite slow and hangs frequently. Offline reading SHOULD be a clear advantage to the app, but it is completely inconsistent about what will be available offline, when I'm sure a significant fraction of their readership are New Yorkers trying to read while commuting on the subway.