We bought two portals for elderly relatives, predominantly for video calling, and I don't think there has been another product, then or since, that fitted that use case as well, especially with people who maybe aren't as familiar with smartphones.

So somewhat frustrating when it all started to wind down various bits of functionality disappeared a bit at a time, until finally you had something that would receive calls, but not be able to make them - and perhaps not even that any more.

(About the only downside I saw on it was the messenger vs whatsapp tussle caused a bit too much confusion).

But it was a solid bit of household tech for several years, so +1 for that!