alt Hacker News> we largely abandoned JIRA and years later the instance got turned off and deleted
Sorry to be nitpicky, but why did you abandon a tool that contained a lot of valuable knowledge? That's not the fault of GH nor JIRA, that's your fault. At least you'd back up descriptions + comments from these JIRA sources.
Replies
ralferoo • today at 8:12 PM
You can trivially export your data from JIRA. If the parent experienced a situation where valuable information was lost because the instance was deactivated, that's not JIRA's fault.
bluGill • today at 7:55 PM
I my case it was a different system that got bought out by (I won't say but your guess is likely correct) and the new license terms were unacceptable
oskarpearson • today at 7:09 PM
Like many tools defending their moats, tools like Jira don’t make it easy to get one’s data out.
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The team that makes the decision to change issue management systems and not to back up the data is rarely the team most affected by that decision.