I think there are multiple aspects at play.

People have reasonable concerns about the ethical, political, economic dimensions before we even get to the technical capabilities.

Even within the narrower question of the technical utility, I think there are a lot of factors which differentiate people's different experiences which are largely unacknowledged and lead to people talking past each other and failing to understand how others have such different experiences and opinions.

The sentiment that "users only care if it works" for example implies that all considerations beyond "does the feature work today" are developers self serving their aesthetics, but overlooks many other concerns which _do_ impact users at a later point.

I wrote about just this division of experience and the polarisation which manifests on hacker news just last week as it happens https://www.julianhaeger.com/posts/Disparate-Results-with-AI...