alt Hacker NewsThe tool worked correctly and as intended, but due to a bug it did not work correctly nor as intended.
Replies
theptip • yesterday at 8:08 PM
Sounds like they are saying the agent did not malfunction, and this vuln could have been triggered by a human support agent too.
➕ show 3 replies
TZubiri • yesterday at 8:23 PM
I get the joke, but it's a relevant nuance that the new code, the chatbot, did not have 'the bug'. I still think that the mistake and head that should roll should be the one that published the chatbot.
But it's important to acknowledge that there was a 'bug' in an underlying tool and not in the chatbot, and still PIP/fire those responsible for publishing the chatbot and exposed an otherwise internal tool to the public, and not those that introduced the 'bug' to an internal tool.
To be fair, that quote in the original article could have more context. By "The tool" they meant "AI-assisted support tool"[1]; perhaps they meant that the issue was not an AI hallucination inherent of the tool, but a fixable bug.
[1]: https://www.documentcloud.org/documents/28202858-meta-ai-ag-...