alt Hacker NewsLinear is the best web app I have ever seen, period. It is also the best bug-tracker I've ever used. I use it, and pay for it (gladly). It's worth it.
I am genuinely impressed with their engineering and design — I aspire to attain these levels, though I lack not only the skills, but also several zeroes in my bank account, I think. Still, it's worth looking at what they do and try to get there!
Big props and kudos to the Linear team. It's an impressive app.
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Jira might be a technological disaster I hate with all of my guts, but as a product, it's on a completely different level than Linear.
Seriously, I hate it, but I've worked in most other competing products, from Trello to Azure Devops to Linear, Jira is a much more powerful engine that can be easily adapted to large organizations where each team has very different processes.
What works for a software team, does not work for sales, which does not work for HR, which does not work for QA or business development. Jira is flexible enough that can accomodate any kind of operation. Linear is like a very small and catchy subset of it.
Interestingly, as a professional developer I had the opposite first experience. It's a tracker. It looks like every other tracker. Everything is really small and "clean" which means they just hide everything, for that modern look.
I was thoroughly unimpressed. "This is it?" - "It's a tracker"
I feel comfortable saying this because in the weeks after, actually using it is the aha experience. Linear nailed the UX of working where people already work. Which again is really funny because the best part of Linear is how well it works outside of Linear.
(disclaimer: I actually now use their UI a lot. It's a helpful dashboard. But it suffers from every other hard-problem of information dense task-based dashboards.)