Fuck, you missed it being bad at being a phone. It launched on the network that had such bad coverage they needed Apple's hottest product ever to get people to switch. They had to put a cell repeater (or was it a miniature tower?) in the presentation center so the call would go smoothly, and still had to rig the cellular icon to always show full bars.
Judged purely as a "Let's give Ted a call"-phone, it was fucking bad compared to the competiton. They killed it in other areas, don't get me wrong, but not at being a phone.