We could be holding it wrong, and Jobs be correct to point out that many rival phones at the time literally had manuals dictating how to hold their phones to avoid reception issues.
The antenna designer could have done a better job, preventing the situation, thereby not dragging Jobs into a PR storm.
Jobs could have handled the situation and communication _significantly_ better.
alt Hacker News
Multiple things can be true:
We could be holding it wrong, and Jobs be correct to point out that many rival phones at the time literally had manuals dictating how to hold their phones to avoid reception issues.
The antenna designer could have done a better job, preventing the situation, thereby not dragging Jobs into a PR storm.
Jobs could have handled the situation and communication _significantly_ better.