Unrelated, but while the tech of anthropic seems to get more impressive with every passing month, their support has taken a nosedive, sadly. Yet they continue to be the favorite. Model performance is deciding above all else.

I used to get a response within 24 hours back in the Claude 1 days.

In January 2026, it took 2 weeks.

For my latest support inquiry, I've been waiting for over 8 weeks for a response. Eight!