alt Hacker NewsMultiple people report that comments such as "Service was slow", or three star rating without comment were removed.
If Google started to show how many reviews were removed, it was because the lawfare started to seriously affect the ratings.
Multiple people report that comments such as "Service was slow", or three star rating without comment were removed.
If Google started to show how many reviews were removed, it was because the lawfare started to seriously affect the ratings.
Yes, Google just removes them as a first step because this is the least amount of work for them. Theoretically there is an Google appeals process. After that it needs to go to court.
My guess is that often reviews are generalizing (easy mistake to make). E.g. they say "service is slow", when they should say: "When I was there on Thursday at noon service was slow for my table".