> orgs of today still trust people and hold people to account >Neither of these are strong moats
Having accountable people in key positions is a very important part of running a successful organization. Anthropic and OpenAI are never going to let you sue them when an AI employee makes a mistake; accountability is a strong moat.
You sue bad employees? Most companies just hire someone else?
In the future if you can't trust your AI system to perform a function well, you can switch to another. The accountability will be different – instead of an employee being accountable because their income depends on it, a corporation deploying the AI system be accountable because their success depends on it.
We already see this today with coding. If you're paying too much for the code Claude produces or unhappy with its output, you stop paying for Claude and switch to another.