logoalt Hacker News

naturalmovementtoday at 8:41 AM3 repliesview on HN

It can honestly be annoying, if you're not privvy to it.

I remember years ago needing urgent support for some bespoke European hardware we were developing software for. When we called support, we were greeted with a phone message stating the company was closed for the entire month due to vacation. This was not a one-man operation; the whole office closed for a summer holiday. We thought it was a joke.

Needless to say we started to look for a new vendor shortly thereafter...


Replies

my-next-accounttoday at 8:54 AM

I'm surprised, typically we don't all take vacation at the same time, but stagger it.

show 2 replies
teruakohatutoday at 9:02 AM

My advice is don’t ever buy anything that might need support from New Zealand between 24 Dec and 5 Jan. The entire country is just about closed (other than non-niche consumer stores).

Many companies force staff to take vacation days during this time, and there are four (yes four!) public holidays during this period.

show 1 reply
breakingcupstoday at 9:01 AM

I mean, that's not usual at all in Europe either.