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limaoscarjulietyesterday at 10:08 AM1 replyview on HN

In Poland smaller companies tell you outright: this and that person is on vacation, but plese call back in 2 weeks. Bigger companies will often ignore you and drag your problem through the vacation time.


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prmoustacheyesterday at 10:16 AM

> tell you outright

That is not ignoring but announcing a delay.

Bigger companies may have only limited number of people checking the mailboxes in july and august, that doesn't excuse not sending a small reply announcing delays but I guess they take it so much for granted they don't realize other continents aren't used to those kinds of delays. However in May and June every company is totally operational ( that doesn't mean nobody take holidays ). If you request something to one named person, that sole person can have scheduled holidays, parental or medical leave any time of the year. If it is a team mailbox, you should get an answer.

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