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andrewlatoday at 1:12 PM13 repliesview on HN

As a long-time[1] customer of Roku I am tentatively extremely pessimistic.

I have always been unhappy with Roku's decision to get involved in streaming content at all, because it could potentially cut into their service-agnostic architecture. Bad enough in my mind that they had in-platform ads instead of just charging for hardware, but way worse when they are actively competing with streaming services.

And now it looks like it has happened -- a large content provider wants to buy the company, and while I hope that they can at least notionally continue to be service-agnostic, the temptation to cheat to favor your own services will always be there an when cost cutting and belt tightening is on the table, that is surely what will happen.

[1] My order for the "Netflix Player by Roku": "CustomerID# 1162 Thank you very much for your Roku order. Your order number is 2472, placed 5/20/2008 at 10:01AM."


Replies

freeAgenttoday at 5:22 PM

Ironically, I think the Apple TV is the best streaming box out there. Of course, Apple is both the manufacturer and a streamer in their own right. And they definitely privilege their own store and streaming over other services. However, everything else already sucks so much with UIs chock full of ads that Apple wins anyway. It’s awful.

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freeAgenttoday at 5:22 PM

Ironically, I think the Apple TV is the best streaming box out there. Apple is both the manufacturer and a streamer in their own right. And they definitely privilege their own store and streaming over other services. However, everything else already sucks so much with UIs full of ads that Apple wins anyway. It’s awful.

bsimpsontoday at 6:03 PM

> Roku's decision to get involved in streaming content at all

As I recall, it was originally a Netflix product that was spun out due to its potential to cause a conflict of interest in their main business. They didn't want devices like Chromecast and AppleTV to see Netflix as a competitor, and be reluctant to bundle the Netflix streaming app on their devices.

everdrivetoday at 5:22 PM

Services are really never safe. Or at best, they should be considered temporary. If you like what they provide, know that what they provide could become worse and/or more expensive. This is the likeliest scenario.

At best, you should use services on a temporary basis and never allow yourself to get entrenched. Once you're locked in, you are part of the product to be sold to advertisers. The "install base" that is used as leverage for these sorts of shenanigans.

bradfitztoday at 6:33 PM

2008? I had the Roku HD1000 [1]. :)

My email search:

"Welcome to the "Roku-tech" mailing list" ... "Tue, Dec 2, 2003, 10:48 AM"

Not sure how I ended up on the mailing list a month before their product was released. There must've been buzz about it for a few months before release.

[1] https://photos.app.goo.gl/bMGBqm4mTmfUNJG39

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thaynetoday at 4:23 PM

Are there any alternatives that are independent of streaming services?

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tmalytoday at 2:56 PM

I have been reading these threads where people are patching firmware with AI. I am wondering if there is a way to fix some of the privacy issues on Roku tvs given this deal.

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prependtoday at 5:38 PM

I was an early roku user and ditched them because they’ve sucked for 10+ years. Their players have been trash and had poor support.

Amazing they got $22B and tivo must be really kicking itself.

bmeltontoday at 2:03 PM

I was also super-early Roku customer, but frankly I have been mostly disappointed with Roku for the past year or so.

The hardware on the top tier devices doesn't seem to keep up. Interacting with it is slower and more laggy than it originally was.

They've tried to keep them unobtrusive, which I appreciate, but the mere existence of ads is disappointing. I almost give the Roku City ads a pass, because frankly that's clever, and mirrors the real world enough that it seems logical to me -- but ads in menus is grating.

CEC has been super flaky with the latest revisions as well, so for the past couple of weeks I've been relegated to using either the Roku remote or my phone instead of my TV's remote.

I'm a big fan of waiting to see before prejudging, but I can't imagine anything gets better post-acquisition, and I was already on my way out the door. I guess I'm buying an Apple TV now? Are there any other recommendations? I haven't kept up with the space at all, so if anyone has suggestions I am super happy to receive them.

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jimt1234today at 3:30 PM

Roku hasn't been 'agnostic' since RokuTV or the Roku Channel, or whatever-the-fuck it's called. I watch with a GoogleTV device, connected to my Roku television through HDMI. A few months ago I started seeing these weird popups, saying something like, "I see you're watching 'The Goonies'. Why not watch on RokuTV?" It was bizarre, and a little creepy considering I wasn't using the Roku platform at all. As it turned out, Roku added a 'feature' for doing content recommendations. I disabled that 'feature', but it was still weird, like, "These guys are watching what I'm watching, even when I'm not on their platform!"

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dylan604today at 1:51 PM

> Bad enough in my mind that they had in-platform ads instead of just charging for hardware

I mean, of course they did. If you were running a company and had to choose between a one-time relatively small fee vs a life time of near constant ad driven income per user, which would you choose?

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Noaiditoday at 2:11 PM

Yes, let the enshitification begin.

I have never seen a mergre like this not lead to anything but a money grab. They will no doubt remove things like PlutoTV, which is free, and substitutte it with more subscription apps and more data collection

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WarmWashtoday at 1:38 PM

There is the long standing problem that if you build a road for others, and others get unfathomably rich using that road, you end up looking pretty dumb.

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