Is this the same Fin that you get when contacting Anthropic support?

> The AI Agent is powered by the company’s proprietary AI model, Apex, that is purpose-built for customer support

Wow. If so, Anthropic is not using their own AI for their own support! (I had assumed the AI support agent was an Anthropic one, because, well, Anthropic.) And given how poor my experience with Anthropic support is, I have a very, very low view of Fin.