alt Hacker News+1
its surprising to HN tech crowd but a well implemented support agent gets higher reviews and successful resolutions than humans
Replies
tencentshill • today at 4:46 PM
Are frustrated hangups before any resolution is reached a part of that data?
➕ show 1 reply
doctorpangloss • today at 5:22 PM
c'mon listen to yourself
Can you cite a source or study for your assertion?