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palmoteatoday at 1:09 PM1 replyview on HN

> That mentality existed well before AI. See out-sourcing.

Consumers love outsourced call centers, don't they?


Replies

andixtoday at 1:15 PM

Most consumers don't care, as long as the quality is good. For a long time both audio quality and language skills of those outsourced call centers were really poor.