alt Hacker NewsVery true. I work for an AI company, I use it every day, it's a huge value add for certain problems.
My heat pump died the other day and I called an HVAC place and got an AI agent, which was frustrating and not helpful. So I called a different HVAC place and spoke to someone who could actually help, then I gave them lots of money.
Similarly: was calling apartments to ask about them / schedule a tour before I moved in, rejected the second best option specifically because they only had AI agents on the phone