alt Hacker NewsEven the first story in the article sounds gross and creepy to me "The team became mini-concierges. Every guest walked in to find someone who knew them — not in a creepy, surveillance-state way, but in the way a good friend remembers what you’re going through."
I'm not going through anything. I just want some dinner.
And to be clear, the only reason they are doing this is strictly transactional. Good friends don't ask you to pay the bill at the end of dinner.
Replies
trhway • yesterday at 11:31 PM
>Good friends don't ask you to pay the bill at the end of dinner.
it goes both ways. Good friends aren't expected to be free-loaders.
I thought of an example of how this should work.
My parents used to go to the same restaurant every Friday night, for many many years. A little chit chat at the register each visit, it doesn't take long before you actually enjoy seeing that person. I began to suspect they continued going just so they had an excuse to see their friends.
You can't engineer these relationships, but you can encourage your staff to be open to a little chit chat. Make sure your team has the time and energy to be friendly. Your team has to be happy, and its needs to show.
I have no problem with the idea that you are going fill your place with good vibes so people actually want to go and hang out there!