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marcosdumayyesterday at 11:21 PM2 repliesview on HN

So... 50% operational costs and about $100 spent on sales for each paying customer.

If they manage to keep those customers for several years without more sales, that bit looks like a normal "high-touch" business.

They shouldn't look like a "high-touch" business, but their unitary numbers look way better than I expected. They just need to grow some 10 times to star making a profit... Maybe 100 to cover the opportunity cost of their capital.

It's just a matter of finding 5 billion people willing to pay US prices :)

But it is still better than I expected.


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jmalickiyesterday at 11:32 PM

The win for something like OpenAI isn't getting a ton of customers to pay $10-100/mo.

It's getting businesses to pay $2k/mo or more per professional employee, like a lot of Anthropic customers.

Anthropic is ahead of them there, but that is how they win.

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ignoramousyesterday at 11:31 PM

> just a matter of finding 5 billion people willing to pay US prices

This is how you know ads are inevitable. YouTube is probably a good indicator of how BigLabs will operate for free users.

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