(I work for Fastmail). That sounds odd – have you contacted our support team so we can look into it? https://www.fastmail.com/support/
I didn't, but I'll do so now. I usually don't bother with support, because I forget that good companies like Fastmail actually have a competent support team.
I didn't, but I'll do so now. I usually don't bother with support, because I forget that good companies like Fastmail actually have a competent support team.