A factor not mentioned is Japan's cultural sense of duty and honour. I don't think employees in the West generally feel such dedication or perfectionism towards their company but in Japan it helped make all these efficient and meticulous changes possible, and avoids issues of privatisation like neglecting maintenance / short term profit maximisation.
In the west the employee / employer social contract died sometime in the 80s. It's rare, especially in tech, to have employees with decades of tenure. You see Microsoft trying to buyout older employees recently.
> A factor not mentioned is Japan's cultural sense of duty and honour. I don't think employees in the West generally feel such dedication or perfectionism towards their company
Diminishingly few.
It is a feedback loop.
And the concept of company families, of client corporations beholden to larger/older ones. They dont work together because of financial incentives or contractual obligation. The work together because they are fraternal organizations.
The short term profit maximisation thing comes from leadership culture rather than employees per se