Let's pretend I am someone who has heard people talk about ChatGPT, but have on idea what it actually is. I go to the website and am not presented with any information, just a prompt. So I ask it what it is and what it can do for me.
My ask:
> In a couple sentences, explain to me the product I'm being sold with ChatGPT. What does it do for me?
The Reply from ChatGPT:
> ChatGPT is a conversational AI that helps you think, create, learn, analyze, and get things done faster. You can use it to answer questions, draft and edit writing, summarize information, brainstorm ideas, learn new topics, write code, plan projects, and increasingly act as an assistant that can search for information, work with documents, generate images, and help complete tasks.
> In simple terms: you're buying access to an AI that turns natural language into useful work—saving time, expanding your capabilities, and giving you an always-available collaborator for both everyday tasks and specialized knowledge work.
This sounds much more like the former, a "solve all your problems" machine.... not a plausible-sounding text generation machine.
Only two weeks ago Sam Altman said their new data center "could" be where cancer gets cured[0]. It is only the people who deeply understand AI who see it as a text generator of plausible-sounding text. That isn't what the marketing department, the CEO, or the product itself seem to be saying. I'm using OpenAI as the example here, but the others don't seem much different.
In this hypothetical case of a us being new users, you now know it's a conversational AI, so you continue asking:
> Can I trust the output you give me?
And I assume it explains what to trust VS not.
I think in the bottom you should also see something like "Any text can contain mistakes" or similar too, which I know is a far cry from what some people push in the press in regards to capabilities, but I still don't see the platforms themselves as lying about this, while I do see a bunch of people constantly over-hyping the possibilities.