OpenAI also has this kind of check. What is especially bad is that if you fail the verification process, they won’t let you retry – you are permanently locked out from the top models. They aren’t clear about this upfront during the process, so make sure the lighting is good when you scan your ID!
https://help.openai.com/en/articles/10910291-api-organizatio...
Yep this is what caused me to switch to Anthropic from OpenAI a few months back, couldn't use any model newer than GPT-4 even if I paid for credits, unless I did a biometric check. I guess I'll move to perplexity or deepseek or something if anthropic flags me for the same.
That's almost certainly just bad engineering/bad business. Not to say it wasn't an active choice, I'm sure it was. It just shows how extreme the power imbalance is between end users and big business that they have 0 desire to do things correctly and end users have 0 impact on correcting that thinking.
Anthropic claim that if you have a verification issue, they will give you support; remains to be seen what that will actually come down to
That is a really terrible design.
I dealt with a few instances of online ID verification recently, and in my experience, they don't close your application when your photo is not clear. They mark it as "awaiting customer response" and kindly ask you to upload again.
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or you can scan you retina using sam altmans device and get access immediately /s
I got an email from OpenAI letting me know I won’t be a teenager anymore next week. It’s so exciting to have AI roll back my age by more than half!
I then looked at their age verification and it used that problematic company so I cancelled out.