What exactly are you asking for? They clearly are expressing empathy for others’ situations.

I live in a managed building that is completely soulless. I needed to extend my lease by one month before moving out. They wanted me to sign a new 12 month lease at a higher rate, break it, and pay a two month penalty for terminating early. This took over a month to get to something remotely human.

There is absolutely a difference between someone treating people like people and bad landlords.

Also, they aren’t throwing their money into a void. They’re literally getting housing.