alt Hacker News> bizarrely unwilling to adjust their pricing based on market conditions.
When they do this, customers have a conniption.
This works fine for luxury goods, because the whole point is that they are expensive, thus exclusive (see: Porsche, Rolex). But for regular goods, this ends up being penny wise, pound foolish. Yeah, there's a short-term bump in revenues and profits, but it gives competition a massive attack surface, as they can pull away the most loyal customers who are angry over price gouging, and those customers are probably lost forever.
> When they do this, customers have a conniption.
In general customers don't actually care. They want the product and are equally annoyed by it selling out before they can get one and it selling for a price they can't afford, both caused by the company not having enough supply to meet current demand.
The actual reason companies don't like scalpers in contexts like this has to do with why Valve is making a console to begin with. Is it because they want to compete with Dell and HP in the market for gaming PCs? No, it's because they want to compete with Microsoft and Sony in the market for distributing games. Which in turn means they want their device to have an attractive price so that more people get one instead of getting a competitor's console. Their expected profit is primarily from selling games rather than hardware.
Selling the initial batch for a higher price is bad for that, because who is going to pay the higher initial price? Their most dedicated customers, who would have bought one from the next batch anyway if they don't get one of these. The ones who would only pay the intended sticker price are the ones who would buy the competitor's console instead of theirs if they had to pay more, and those are the customers they most want to get one immediately before the competition gets their money first.