Yeah that's super frustrating. It sounds like a classic IT dev issue when IT is ops though to me - and I'm happy to be wrong.

I personally believe (notice the caveat here) that debugging relatively well designed databases on a good RDBMS is an easy task, if given access to logs, data (or even a redacted replica), and docs. Choose the docs along with one of the first two and it shouldnt remain a mystery for long. I've worked with postgresql a lot over the last couple decades, and even the most convoluted live-in-prod bug isn't wasn't half as bad as the vibe coded nonsense I see and debug weekly (not hating on AI; fwiw this is more a symptom of process/lack there of around integration of the tech IMO).