Hi,
Mullvad has two owners, founders, and CEOs - Daniel Berntsson, and me, Fredrik Strömberg. All posts I've seen yesterday and today, including the newspaper articles, talk about Mullvad as if Daniel is the single owner, founder and CEO. It should be obvious that Daniel's private donation to a political party is not part of Mullvad's values or mission.
If you have any questions, comments or concerns you're welcome to comment on this thread, or email our customer support.
See below for the response you'll get from support:
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Mullvad is a political company. We fight for freedom of speech, freedom of information and the right to privacy. These are firmly held values of the founders of Mullvad.
Mullvad protects the right for people to express things we don't agree with. We protect the right of everyone to access views we don't agree with.
We also live these values by being tolerant in our daily work. Everyone is welcome to collaborate with Mullvad if they share these narrow core values. As employees, contractors, customers, suppliers, lobbyists, campaign partners or whatever it might be. No matter what their other opinions are and no matter whether the founders or anyone else in Mullvad dislike them. The founders themselves fundamentally disagree on several important issues.
This is what allows us to advance our common causes. Being in a tolerant and intellectually open environment is also liberating and promotes truth seeking.
The more people do this, the better a place the world will be.
It should be obvious that Daniel's private donation to a political party is not part of Mullvad's values or mission, in the same way that someone's opinions on animal rights, taxes or public healthcare policy isn't.
That said, if you no longer want to be a Mullvad customer for philosophical reasons, we think it's important to honor that. In that case, reach out to support.
As a customer I can no longer support you.
But as someone that has been in a similar situation to you, I understand it's tough to end up building something big with someone who's politics you do not agree with. I would seriously urge you to consider building something new that rejects this kind of politics explicitly.
Hi Fredrik
I’m a long time Mullvad customer, likely paid Mullvad upward of 400€ in the past number of years, as well as recommended it to friends and family members.
What you seem to be missing in your comment, is that some of that money I paid, found its way to support an organisation that has extreme racist views.
I’ve reached out to support and requested a refund of my outstanding credit.
I’ll be moving on.
Thank you for everything you do Fredrik. Very happy to be a customer of a company that supports freedom and privacy for everyone regardless of views.
> Being in a tolerant and intellectually open environment is also liberating and promotes truth seeking.
Maybe you should tell that to your cofounder? His actions certainly don't reflect this. Promoting ethnic cleansing is the opposite of this.
Fredrik, your co-founder has erased all good-will your company ever had. Sucks to be you.
Thank you for supporting the civil liberties and individual freedom of expression!
That's great and all but can I have a refund for the portion of my mullvad subscription that went to supporting organizations who think that people like me don't deserve to live?
Hello Fredrik! As a heavy user of Mullvad in the past, easily spending hundreds of euros over the years, I was reserving my judgement to see what the official statement on this would be. Thank you, now I have my answer.
> It should be obvious that Daniel's private donation to a political party is not part of Mullvad's values or mission.
It should be obvious that what people are concerned is their money being used to support these political causes, whether it was done in a way that keeps the company out of it or not is besides the point. Daniel, of course, is free to choose what to do with his money. I am, too, and based on this I will be making a choice to not spend any more money on Mullvad subscriptions. Nothing personal, and it's a shame because I have nothing but praise for the technical side of it. So long, and thanks for all the fish.
> It should be obvious that Daniel's private donation to a political party is not part of Mullvad's values or mission
Why should this be obvious? I don't think that's obvious at all. The owner of a company could very easily decide to one day use their company to further their political beliefs/ideologies (see: Twitter, FaceBook, etc..). Why would Mullvad be any different?
> This is what allows us to advance our common causes. Being in a tolerant and intellectually open environment is also liberating and promotes truth seeking.
Nope, that is what will get you taken over by the assholes. Reasonable defense is necessary in reality. There ARE bad actors, they must be kept out.
Fredrik, can we expect you to start a new company with the same values without the bullshit?
It’s time to create nullvad, Fredrik.
Thank you for the thoughtful response, you gained another customer. Whatever you do, do not apologize or backpedal to obvious sensationalist smear merchants or silicon valley fanatics.
> It should be obvious that Daniel's private donation to a political party is not part of Mullvad's values or mission.
No, in fact, the opposite of this is obvious.
Hi Fredrik, long time user of your service.
I have to say, this is a disappointing message. The thing about intolerant movements is that tolerance doesn't fix them, it makes them worse and lets them accumulate power until they can destroy the tolerant.
I'd recommend reading Karl Popper and his Paradox of Tolerance, which he formulated after seeing this exact thing play out in his native Austria with the rise of the Nazis.
Why does it say your comment was made 2 days ago, when the thread has only been up for 6 hours?
So you're a political company, but you don't want people to examine the politics of the people running the company? That seems naive.
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Fascism is not an opinion, a thing we can simply disagree with and move on. It’s a crime.
How do you call a friend of a fascist?
> That said, if you no longer want to be a Mullvad customer for philosophical reasons, we think it's important to honor that. In that case, reach out to support.
What a dismissive way to treat your customer. Basically the equivalent of someone on the American right saying “if you don’t like it you can get the hell out”, which tracks given Mullvad’s party of choice.
Edit: Downvote me all you want but it doesn’t change the fact that ethnic cleansing is wrong and by definition counter to free speech and human rights in general.
I'm pretty familiar with these right-wingers that claim to fight for "freedom of speech" they all end up fighting for "freedom of speech for the things I want to say, jail for those who oppose me." The 2024-2025 swing was pretty extreme on that front.
Political extremists are all the same, left or right, nobody should be surprised because they seek power above all else.
I had been pretty concerned about the level of advertising for Mullvad I've seen recently, that's usually a really bad sign for a VPN type company. But seeing this comment, in combination with the news article linked here, tells me everything I need to know for trust.
VPNs are all about trust. Mullvad has completely broken all trust with me.
People in this thread are slowly (or maybe not so slowly) realising "… this was also a business after all… just with a different "model"… huh". There's caring, there's caring PR, and then there's caring theatre.
Fredrik, while acknowledging everything you said, the fact remains some of my money can end up empowering politics I find repugnant.
If it were a small amount of money, it wouldn’t be an issue. If the politics at stake were less important, it wouldn’t be an issue.
They’re not going to stop at immigration, look at other places in the world to see the future risk.
Sorry, I was a paying and satisfied customer, and now I’m out.