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Ford hired AI and sacked humans. It backfired badly

156 pointsby speckxtoday at 3:09 AM84 commentsview on HN

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murphomatictoday at 3:49 AM

Get ready for this to become a common theme. Boardrooms are still engaged in the fever-dream promise that AI will solve all their problems, particularly those involving pesky humans. The simple lesson of "AI is another tool" will be a hard-learned one. Some industries, such as software, will take more time to mop themselves into a corner before they discover that velocity should never be a first-class concern. Speed should only come as a side-effect of quality.

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WarmWashtoday at 5:00 AM

From when this story was posted a few days ago:

Ford has hired 350 engineers over the last 3 years which happened alongside short comings in using AI inspection tooling. This has nothing to do with LLMs and instead is almost certainly about their MAIVIS and AiTriz pilots, which use old school CNNs on custom IBM hardware to do visual inspections.

Dirt bag media will do anything for your clicks and leave you more uninformed at the other end.

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arjietoday at 7:13 AM

This doesn't seem like it backfired. Firing these people and rehiring a fraction of them catapulted Ford to the top. In fact, these roles were apparently there for over a decade before modern AI even came to exist and Ford was never top. This actually presents a formula for improved reliability - fire almost everyone, then hire back the cadre with value. A very DOGE-esque approach and I'm surprised it worked.

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rmasontoday at 3:50 AM

Back in the nineties Ford ran a lot of ads about how quality was job one. But in the last twenty years their quality declined by a large amount at the same time other brands were getting better. I say that as a lifelong fan of Ford, quality was why I left the brand two years ago.

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Incipienttoday at 6:08 AM

I have spent a SOLID 3 full days 8h/day (plus long running tasks overnight) thrashing out a random idea for a Web application using purely Opus (mostly Max, sometimes ultracode version). I'm not a project manager, but I genuinely tried a full 3-tier spec out - design->specs->build details.

While it was significantly better than previous attempts, it still misses very basic things - sporadically. Eg. A clear design requirement was essentially adding clients, explained clearly and comprehensively. The ability to add clients was entirely missed in the build and iteration (there were multiple 'please check its all done' separate agent runs/checks).

I can imagine in a fully autonomous deployment, in even moderate complexity, even to this day would still occasionally mess up - badly enough to cause non-trivial business issues.

I haven't managed to really figure out what's the best way, but my latest thinking is really having boil down tasks to almost unit operations "add UI button, wire to Api call. End".

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bartreadtoday at 4:09 AM

Well, at least they learned from the experience, and that’s good.

The more interesting question, I think, is what proportion of businesses will choose the learn from Ford’s experience without first choosing to relive it?

Often people, and therefore also organisations, struggle to usefully learn from the experience of others without repeating the same mistakes, and experiencing the same pain.

dotcomatoday at 4:18 AM

Amongst other things, AI won’t buy cars.

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noisy_boytoday at 4:21 AM

> while some workers will also help improve and train the AI systems

Our AI sucked but that doesn't mean less AI. We need better AI, not humans.

zkmontoday at 4:14 AM

Talk about making a huge sale to a car sales-man and totally pawning them. Tech has evolved into next-gen "selling science".

Alien1Beingtoday at 5:19 AM

How do you fix a Ford ?

Buy a BYD / Xiaomi / Zeekr / Xpeng...

oxoniatoday at 4:38 AM

* Backfired * :-D

ChrisArchitecttoday at 4:35 AM

[dupe] https://news.ycombinator.com/item?id=48674446

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htoqwiejqlekrtoday at 4:07 AM

Why are American tech-bros such loud-mouthed bullshitters ?

Reminds me of this disaster at Toyota,

https://www.wsj.com/business/autos/toyota-bet-technology-wov...

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ChrisArchitecttoday at 4:03 AM

[flagged]

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aussieguy1234today at 7:03 AM

I'd rather not have a vibe coded car.