alt Hacker NewsPossible solutions include small claims court. You can't refuse a refund for a defective product just because you had to open the box to find out it was defective.
Possible solutions include small claims court. You can't refuse a refund for a defective product just because you had to open the box to find out it was defective.
Yeah, the distributed responsibility might make this difficult, but maybe not impossible.
Is the disc defective because it doesn't play in a labeled player, or is the player defective because it doesn't play a labeled disc?
Can the licensing body be held responsible?
In point of fact, you'd probably get your money back in small claims court just by suing the store, with evidence that your player plays other discs, just not this particular disc.
Unfortunately, that doesn't really fix the problem, so much as show that an angry-enough consumer with time, energy, and money, can usually get a token of recompense.