Even where its not required, it can be a lot cheaper (e.g. for international calls) and has features (conference calls) not offered by consumer phones.
Whatsapp's success has partly been driven by telecoms companies over-charging.
Telecoms financed and built the communication infrastructure which made the internet (and thus, WhatsApp) possible. WhatsApp is also further subsidised because you also pay for the internet to use it.
Telecoms financed and built the communication infrastructure which made the internet (and thus, WhatsApp) possible. WhatsApp is also further subsidised because you also pay for the internet to use it.