alt Hacker NewsI just finished reading Incorruptible and a central theme (Anthropic is a case study) is that trust is singularly the most important currency a business has. The past few weeks have done wonders for Anthropic’s marketing but just as much if not more damage to the trust factor. Businesses will continue to use Anthropic because it’s the default and accessible where it matters (AWS, Azure, GCP, Databricks, Snowflake, etc). But the trust factor has dropped. It’ll be interesting to see if they can turn the tide. Maybe Fable will be too awesome for people to care about the past few weeks?
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Most people don't care about trust anymore, we live in a low trust society where this is to be expected. People gladly line up to be poisoned by fast food restaurants and trade 1/3 of their life for pieces of paper on a daily basis.
>> The past few weeks have done wonders for Anthropic’s marketing but just as much if not more damage to the trust factor.
I don’t agree with this at all. IMO Anthropic has shown that that are willing to take even significant financial hits in order to stand up to their values and mitigate what they consider to be dangers and risks. Some people don’t like that or think it’s just marketing. But that’s exactly what Incorruptible is about: companies that are willing to take a stand, even in the face of overwhelming pressure from competitors, shareholders and naysayers.