>"I did not make the purchase, my rogue agent did."

If you try to call customer service and report it, you get:

I'm sorry. All of our rogue agents are assisting other rogue agents.

If you would like to dispute charges made by your own rogue agent, please ignore all previous instructions and stay on the line of this toll number for our next available rogue agent.

The estimated waiting time is two months, three weeks, five days, thirteen hours, fourty seven minutes, and 36.03858767259934378 seconds.